GWE Technology Pty Ltd highly regards the privacy of our clients. Information collected from our clients will be handled sensitively and securely and with proper regard for privacy.
We will limit the collection and use of customer information to the minimum we require to deliver superior service to our existing and new customers, who include advising our customers about our products, services and other opportunities, and to correctly administer our business. We therefore maintain the name, postal and email addresses, telephone numbers, for a period deemed necessary to conclude a business transaction. Payment and order processing information provided by customers when they order from us are securely retained for the purpose of completing an individual business transaction, and shortly thereafter destroyed.
The information you provide to us is used for billing and delivery purposes and to measure customer interest in our products. The information provided is only viewed by GWE Technology Pty Ltd staff that necessarily has to do so for the sole purpose of completing a business transaction for sale or purchase.
You may provide us with your email address. We will only ever use your email address so that we can (a.) contact you about your order or answer a query, or (b.) send you special offers from time to time if you’ve opted in to our VIP membership. Your email address is private and we will never sell it to third parties.
Any personal information that you give us is private. We will never release personal information to persons or entities without your explicit consent. Exceptions to this are (a.) where GWE Technology Pty Ltd is required by law to disclose certain information; (b.) if you have ordered a product from us that requires personalisation, or delivery to you by an external company; (c.) you are a member of a reward or other club and your order must be verified so that you will receive your reward/benefit.
Our customers can advise us at any time if they:
(a) do not wish to receive any information from any related party or promotion partners, or if they
(b) no longer wish to receive product information from GWE Technology Pty Ltd.
(c) we provide an automatic “opt out” facility at the bottom of any promotional email sent by GWE Technology Pty Ltd
Customers can advise us of either of the above by telephone (07) 3843 5511 or email firstname.lastname@example.org). If a customer advises us that they no longer wish to receive product information from GWE Technology Pty Ltd, we will ensure their name is also never passed to reputable companies with interesting product offers.
We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons. Transmissions sent to or from GWE Technology Pty Ltd are internally monitored for quality control and systems administration.
We also value the privacy and security of your online purchases and use encryption software on our site.
GWE Technology Pty Ltd strives to ensure information received from our online visitors is secure from unauthorised access and use. This website protects your confidential information online by using Secure Sockets Layers (SSL) technology. SSL encrypts your information to prevent the decoding of that information by unauthorised individuals. Access to the secure areas of the site is restricted to browsers that support SSL.
Secure Online Credit Card Transactions
The safety of your Credit Card and personal details are important to us!
When making your purchases on our secure server, you are protected by Secure Socket Layer (SSL) technology. This ensures that all your data is encrypted. Your personal details are stored in a secure database on a protected server.
Our method of credit card processing means your full credit card details are never stored on our server. This prevents unauthorised persons from obtaining your financial details even if they manage to break into part of our secure system. This is for both for your security and ours. If you request an order be cancelled and the order has not yet been dispatched, we shall immediately issue you with a full refund. As mentioned above, your personal details are strictly kept for processing purposes only. Therefore, any order modifications and future purchases will require you to resupply your credit card details.
Fraudulent Credit Card Usage
GWE Technology Pty Ltd shall not be held liable nor in any way responsible for fraudulent credit card usage on our website resulting in the subsequent payment and delivery of products. GWE Technology Pty Ltd will not be liable for refund of monies, in part nor in full, should a purchase be made by persons illegally.
In the unlikely event that you are subject to fraudulent charges, remember to immediately notify your credit card provider in accordance with its reporting rules and procedures.
Electronic mail addresses (Email)
We will only record your email address if you send us an email message or record it in your customer profile. It will only be used for the purpose for which you provide it, and will not be added to a mailing list unless you request that this be done. We will not disclose it without your consent. You can choose to remove your details from our e-mailing list at any time.
Links to External / Third Party Sites
This site contains links to external/third party websites for the convenience of our visitors. However, GWE Technology Pty Ltd, independently nor jointly have any knowledge of, nor control over, the privacy practices of these web sites and has no knowledge of whether cookies or other tracking devices are used on linked sites. You visit these websites at your own discretion.
Changes to these Terms and Conditions
gwe.com.au has the authority and the right to at any time it sees fit to change or modify all or any part of these terms and conditions.